Last updated: November 30, 2024

1. Overview

NeighborTailor’s mission is to be the world’s greatest custom clothing brand. Central to this mission is the use of technology and data to improve our products and Services. People use our Services to design and purchase clothing, including custom fit, made to order clothing. Our Privacy Policy applies to any Customer or Visitor to our Services.

Our customers (“Customers”) create accounts on our services, providing their contact information, personal size information, style preferences, and billing and shipping information in order to purchase clothing. Content and data on some of our Services is also viewable to visitors that have not created accounts or made any purchases (“Visitors”).

2. Services

This Privacy Policy applies to Personal Information that is collected in connection with NeighborTailor.com, communications and services (“Services”), but excluding services that state that they are offered under a different privacy policy.

In this Privacy Policy, the term “Personal Information” means information that relates to an identified or identifiable natural person and, where applicable, a household. By visiting https://NeighborTailor.com using the Services, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

3. Changes To This Privacy Policy

NeighborTailor (“we” or “us”) may modify this Privacy Policy, and if we make material changes to it, we will provide notice to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may request to have your account closed or simply choose not to use our services.

For your convenience, you can tell when this Privacy Policy was last updated by reviewing the last updated legend at the top of this page.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

4. Personal Information We Collect

In connection with the Services, we may collect the following categories of data which, alone or in combination with other data, may constitute Personal Information.

4.1 Personal Information You Provide to Us

You provide data to create an account, use our Services and make purchases from us.

Registration Information: To create an account you need to provide an email address.

Size Information and Style Preferences: To purchase clothing it is necessary to provide size preference or other size-related information. For custom clothing, you have the option to provide precise dimension information. You also have the option to provide Personal Information about your background and body (for example, your height and weight) as part of our Smart Sizes custom fit creator.

You also have the option to provide style preference information. Style preference information may be derived from a customer’s purchase history, wish list and favorites, or explicit inputting of preferences.

Photographs for Personalized Suggestions: You may also submit a picture of yourself (excluding your face) to enable our experts to make personalized suggestions specifically tailored to your body type. You don’t have to provide all of this information, but it can help us to provide you better fitting clothing and a better experience.

When you upload or submit your photos to us, your photo content may also include related image information such as the time and the place your photo was taken, tags and similar information stored by your image capture device, or your location. If you wish to restrict the capture of image metadata in your individual photos, please adjust the settings on your camera or device. If you would like to request that we delete your photograph and associated data, please contact us at [email protected].